How can we help?
Questions, bug reports, purchase help, or account issues. We are here to help you get back into focus quickly.
Email Support
Send us an email and include your device, what happened, and any screenshots that help. We usually reply within a few business days.
support@pengufocus.comHelpful Links
Quick access to the policies and support details most people need when they are troubleshooting something.
Frequently Asked Questions
How does a focus session work?
Pengu Focus helps you start a guided focus session, stay with it, and then review what you finished. The app is built to make daily focus feel lighter and more repeatable, whether you work solo or alongside other people in a room.
What happens if I leave the app during a session?
If you leave the app during an active session, Pengu Focus pauses your progress so the timer reflects real focus time instead of background time.
How do I earn fish and what are they for?
Fish are earned through your focus activity and can be spent on cosmetic upgrades for your penguin, including hats, colors, and other personalization items.
Can I focus with other people?
Yes. Pengu Focus includes social rooms so you can join a shared focus space, see other penguins working with you, and make solo work feel less isolating.
Do streaks and insights exist in the app?
Yes. Pengu Focus tracks consistency over time and gives you a clearer view of your rhythm so you can keep momentum without turning the whole experience into pressure.
How do I get help with purchases, account issues, or bugs?
Send us a note at support@pengufocus.com with the device you use, what happened, and any screenshots that help explain the issue. We can help with purchases, account access, bugs, and general feedback.